Customer Reviews & Testimonials
What our customers are saying about Longhorn Maintenance.
Below are a list of just a few of our customers giving their feedback on our work and customer service.
Seabrook - Bathroom Remodel
Long Horn Maintenance did a fantastic job updating and upgrading the master bathroom at our home in Seabrook, TX. Work completed included installation of a new whirlpool tub, installation of a new toilet, installation of new tile flooring, installation of a new marble shower pan and Portofino shower wall, installation of a Portofino tub skirt, installation of a new Portofino countertop with 2 oval under mount sinks and backsplash, and installation of 2 new mirrors. Work was completed on schedule and on budget, and Ben Franklin, his employees and all subcontractor personnel were polite, courteous and kept the project site cleaned up throughout the duration of the project. Could not ask for a better experience and will certainly use them again for any future remodeling needs.
~John Looper - Seabrook, Texas
League City - Bathroom Remodel
The original project consisted of replacing current vinyl and tile flooring in 2 bathrooms and a powder room with new tile; replacing 3 commodes, 1 pedestal sink, 1 laminate vanity top and sink with cultured marble; and an existing broken cultured marble skirt on a tub. Upon taking up the flooring in the master bath it was discovered that the shower pan had been leaking causing damage to the wooden floor. The structural floor needed to be repaired, including R38 insulation below and T-11 ceiling panels holding it in, and the shower pan too needed to be replaced at a minimum. For this and other reasons I decided to not only do this work but to also replace the entire shower with new cultured marble. We discovered that some flooring also needed to be repaired around the commode area due to a leaking flange.
Longhorn Maintenance stayed on the job, rescheduled their tile and plumbing sub-contractors as new delays arose with the job. In the end all was taken care of in a timely and professional manner.
SK League City,TX
Spring - Bedrooms, Bathrooms, Flooring, Painting
I hired them to remodel two bedrooms into one large bedroom, new wood flooring throughout the house, new Silestone countertops in two bathrooms, interior paint. they did a very professional job, the project was completed earlier than anticipated and it was during the winter holidays, they were flexible with some last minute requests. I will always use them for any future projects.
League City Master Bath, Master Bedroom, Nursery
I had a full master bath remodel as well as a master bedroom and nursery done. There was additional upgrades throughout the process including electrical and plumbing as well as new doors hung. I was very satisfied with the finished product. The timetable was over run a bit but this was mainly due to the city and getting permits. I would definitely use them again. In fact I have already made contact with this company for additional exterior work.
JB, League City, TX
Friendswood - Wrought Iron Gate Repairs and Gate Opener
Mr. B. Franklin came to replace a gate opener that involved installation of a new unit. He also made repairs to the wrought iron gate. He was professional, prices reasonable, and came in budget. I really liked that he kept in communication and performed the work quickly.
- TT, Friendswood, TX
Dickinson Doors and Tile Installation - A joy to work with
This customer had a window removed, french doors installed and tile installed leading to outdoors in Dickinson.Thank you Ben, It was a joy working with you and your team. Everything was done very professionally and we love how everything turned out. Looking forward to you updating our bathroom next! Very satisfied!
-Keith, Dickinson, TX
Friendswood Kitchen Remodel - Responsive to every request
My new kitchen is both beautiful and functional, Ben and his crew replaced floor tile, countertops, and backsplash,They installed new appliances and plumbing fixtures. Cabinets were repainted and glazed and new hardware was installed. Walls were painted and Venecian plastered. Window was reframed with custom design. Attention to detail was evident.Ben, Lucas, and Glen were responsive to every request I made and expedited the process when our completion date was moved up a week. They maintained a clean safe environment for the entire three week process. I would be proud to show off my beautiful new kitchen.
-Rene W., Friendswood, TX
Dickinson Bath Remodel - Finished product is awesome!
Ben removed our garden tub, free standing shower, bathroom floor, lighting fixtures, mirrors, and both vanities. He replaced it with new sinks and vanities, a wonderful open door shower, new mirrors, new lights, and a new floor. We got a whole new bathroom.We feel like we have a new friend in Ben Franklin. He was easy to work with and very professional. He was patient with us when we couldn't decide just what we wanted. We changed our minds several times. The finished product is AWESOME! We will definitely call Ben the next time we need something done around our house.
-Customer. Dickinson, TX
Clear Lake Bath Shower Remodel - Very responsive
We had an old tiled shower stall replaced with a new cultured marble surround and shower pan. In addition, the faucets, drains, and valves were replaced by his plumbing people. His glass person installed a frameless glass surround and shower door.
We met with the provider, discussed the project, received his bid, and signed a contract with him to provide service.I had forgotten to mention including a shampoo/soap dispenser niche, but he asked about which I wanted - a niche, a soap dish, a shelf, etc. So glad he did. I was then able to send him a picture of the one I had installed several years ago in another home.
He has been punctual. He knows his business, and asks good questions to clarify the work we wished to be completed. His bid was reasonable for the services to be performed. The work was completed satisfactorily.One measure of working with a person or company is how they respond when correction is necessary. We requested a correction, and Ben was very responsive, and got the change done very satisfactorily. We would be pleased to workwith him and his company again. The completed shower is beautiful.
Customer, Clear Lake, TX
League City Bath Tile Work - Would definitely call again
Tile master shower, install backsplash in master bathroom, and grout backsplash in hall bathroom.
After my first contractor started flaking on me, I started looking for someone else who could actually get my shower done. We already had all the materials, just needed the labor. Ben got back to me quickly and we set a time for him to come take a look. Took longer than expected to get a quote back, but it was fair and he could start work the same week. Tile guys showed up just when he said they would. I gave them the run down, showed them where all the materials were and they got to work. Three days later I had a beautifully tiled shower and backsplash. Ben also referred me to a glass company he frequently uses for the glass I still needed for the shower enclosure. Great guy to work with, excellent experience, and I would definitely call him again if I need more work done. I actually already recommended him to my mother in law who is doing some work at her beach house.
~ Customer, League City, TX
Pearland Bath Remodel - Great work at a reasonable price!
Revamped one of our smaller upstairs bathrooms - new floor, ripped out a linen closet and wall, installed a new vanity and granite countertop, new light fixture, sheetrock wall and ceiling repair / texturing, reinstalled toilet and hooked up new sink.
Ben and his crew were awesome to work with. As they got into the job we found a couple of unexpected issues in the walls that had to be dealt with. We were able to make the necessary fixes and keep the job moving without being charged an arm and a leg for the work adders. All of the other anticipated work went as planned with no issues. This was the second job that we've used Ben and his crew on and we have been completely satisfied with both jobs. They do excellent work, are punctual, very respectful of you and your time and your home, and they are just all around nice people to work with plus they do great work at a reasonable price! What more could you ask for?
We're looking at a final bathroom modification next year for the master bath downstairs and we are already talking with Ben and his crew about the work. We do most jobs ourselves but when we can't we use and highly recommend Long Horn Maintenance for the job!
Customer, Pearland, TX
League City - Covered Porch
We wanted a 30'x10' roof over our back porch and could not be happier with the skill, craftsmanship, and over all results of the finished product. Ben and his team were very courteous and professional and we would recommend them to anyone looking to do an add-on or upgrade to their home. 100% satisfied.
~PH League City, TX
Dickinson Bath Remodel - Easy to work with
Ben and his crew removed the old bathtub / shower and installed a beautiful new shower. The old wallpaper was removed and the bathroom was painted. The remodel was discussed and done in a timely manner. Ben was easy to work with and always ready to discuss our concerns. We are very pleased with our new shower. Tom
League City Door Repair - Excellent experience
"I was very impressed with this contractor; it was my first experience with professional help with repair of my recently burglarized house. Ben, our contractor showed professional attitude with perfect balance between talking and listening and most importantly, he proved how skilled he is in fixing our door. My family was very comfortable around which I especially appreciated trying to put bad experience with robbery behind us. He visited us 3 times, last time on Saturday trying to make our door perfect. Excellent experience and work quality well worth of money spent!"
~Konrad P. in League City, TX
La Marque Wheelchair Ramps - Was wonderful to work with
Ben Franklin with Long Horn maintenance was wonderful to work with on this project. He was efficient, kind and did the project to my expectations. I was more than pleased with the project when it was completed! I highly recommend this contractor.
~Julie H. in La Marque, TX
Webster Gate Repair - Came through for me
Had a hard time finding someone to do a small iron gate job but Long Horn Maintenance came through for me. Did a very good job! I'm completely satisfied and I would definitely recommend him to my friends and family or anyone else! Great work!
Wendy P. in Webster, TX
Dickinson Custom Fence Install - Very happy with the results
Ben fabricated a custom iron dog fence and safety gate around my front porch. The one thing that I asked was for it to have 2 inch spaces between bars, to have a large gate, and to look good with the architecture of my house. He did everything that I asked. Because of the weather, it took about 3 weeks to be completed, but I am very happy with the results. His charge was reasonable. He was always available by phone when I called.
Janice F. in Dickinson, TX
Houston Door Repair - We will use his services again
"Ben Franklin did a very good job. The repair of our pocket door was not easy, the house is old, custom built - nothing is standard. Mr. Franklin was very patient, thorough, and made sure the work was done completely. We will use his services again."
Patti K. in Houston, TX
Pearland Wrought Iron Fence Repair - Absolutely hire him
"Ben did a great job fixing and painting my wrought iron fence. He did quality work at a resonable price. I will absolutely hire him for other work."
~ Ken P. in Pearland, TX
Friends wood Deck - Very thorough
"Ben and Glen were very thorough in their work along with being creative to in making a Bar Area for for my deck. The final result is very nice. Thank You!"
~Katie B. in Friendswood, TX
Friendswood Fence Repair - I have already recommended him
I have already recommended him to two friends. Ben was professional, timely, and came in close to his estimated price. I will contact him again when I have another project.
Theresa T. in Friendswood, TX
Pearland Door Repair - On time, very reasonable rates
"Friendly service, showing up perfectly on time, very reasonable rates. Will definitely recommend to others."
~ Homeowner in Pearland, TX
Houston Bathroom Remodel - Good overall experience
"Very professional and cooperative. My wife and I had difficulty communicating want we wanted, but they were very patient with us, always wanting to give us want we wanted. The tile work was excellent. Very good overall experience."
~ Jason M. in Houston, TX
Houston Wood Fence - Great job!
Great job! Quick and well done.
Michelle R. in Houston, TX
Dickinson Door Repair - Very professional company
Very professional company, In fact I'm adding on a deck and doing upgrades in my kitchen and Long Horn Maintenance will be doing all of the work and any work needed in the future.
Karen C. in Dickinson, TX
Friendswood Fence Repair - Ben did an outstanding job
Ben did an outstanding job analyzing and solving our problem quickly and efficiently. He made sure we were 100% satisfied with his work before he left.
Jeff V. in Friendswood, TX
League City ADA Bath Remodel - Did a great job
Very nice guys, did a great job putting handles in my tub and shower.
Mary B. in League City, TX
Seabrook Repair - Very Responsive
Very Responsive- Came out provide quote and completed quality work in the time promised.
Rosalyn, Seabrook, TX
Pearland Door Repair - Very professional
Very professional, very helpful, very neat and clean! I would definitely recommend him for anything!
Sean R. in Pearland, TX
La Marque New Windows - Service and quality blew me away
Ben was awesome. Price beat everyone else by far and the service and quality blew me away. It was way above what I expected. I'd highly recommend Long Horn to anyone.
Guy M. in La Marque, TX
Santa Fe Kitchen Remodel- Exceeded all of our expectations
Ben and his crew recently remodeled our kitchen. He was a nice guy as was his crew. We were very pleased with the work they performed. They were very professional and met or exceeded all of our expectations. They provided helpful suggestions and were very concerned with our satisfaction. They worked very hard to keep our home clean and protected during the construction. The crew met their schedule, did high quality work, and had no rework. Ben was genuinely concerned with our happiness and had no surprises at the end of the job. We would highly recommend Longhorn Maintenance to anyone we know.
Penny D. in Santa Fe, TX
Bath Remodel Missouri City - Quality of the work was excellent
Ben was very professional, thorough, and responsive. He and his crew completed multiple projects at my house including a bath remodel, installation of new windows, and the replacement of rotten wood on the front of my house. They kept to schedule and the quality of the work was excellent. I highly recommend this company!
Brenda H. in Missouri City, TX